Regional Medicare Advantage plan — Stars uplift program
Challenge
Stars rating slipped from 4.0 to 3.5; legacy SSRS reports could not isolate measure-level drivers in time to act mid-year.
BCP Solution
- Built measure-level Stars dashboard in Power BI on Synapse
- Daily HEDIS supplemental data ingestion from EHR feeds
- Care-gap worklists pushed to provider portals
Measured Outcomes
Stack
Trust Assets
- HITRUST-aligned Azure landing zone
- NCQA-certified measure reconciliation
- Quarterly executive scorecard













